🚀Live chat

Meet your AI support agent

Name: Live chat
Brand: Serviceform

Answer questions instantly with support that feels personal and human. Give your customers the service they need, when they need them, in a personal way.

Real time support that Feels real human-like

Let AI and human tag-team carry customer support. People can request a live agent support mid AI chat conversation. Or have AI step back in when a human agent enters.

Everything you need for Fast, always available support

File sharing made simple

Customers can upload any type of file upload like images, docs, pdf so that support agents see the full picture and solve issues faster.

You decide the flow

Start with live chat and let AI take over when the agent is done with the conversation. Or start with AI and switch to human support when needed.

Set team availability

Yes, manage team availability with scheduled hours and days. But when your team’s away, AI support agent steps in, keeping it running 24/7.

AI support suggestions

Make it easy for your live chat team with AI provided suggestions for customer questions. Over time AI, learns and adapts to provide better answers based on customer behavior.

File sharing made simple

Customers can upload any type of file upload like images, docs, pdf so that support agents see the f...

You decide the flow

Start with live chat and let AI take over when the agent is done with the conversation. Or start wit...

Set team availability

Yes, manage team availability with scheduled hours and days. But when your team’s away, AI support a...

AI support suggestions

Make it easy for your live chat team with AI provided suggestions for customer questions. Over time ...

Get instant notifications On the go to your phone

Serviceform’s mobile app ensures you always get notifications from your
website Live chat agent. Easily respond to Live chat enquiries from your mobile phone while on the go. Fast response times mean happier customers.

Tell us how you want it We’ll take care of the rest

We’ll help you set up your support system, train your team with AI support agent, and implement everything end-to-end. No hidden fees. Just hands-on help, every step of the way.

There’s more to our AI support agent

Get the latest insights on AI, customer support, lead conversion, and customer engagement.

Blogs

Read about the latest trends, use cases, and optimisation tips

Resources

Training and customising your support agent, made simple. Just give it a read.

Say hello to a conversion journey with no limits

Make your website qualify leads, book meetings, and support your customers 24/7.